What are your wigs made from?
Our braided wigs are made with quality synthetic braiding hair.
Are the wigs ready to ship?
Yes. All wigs currently available on our website are ready to ship.
Will I receive the exact wig shown in the photographs?
Each product is listed separately so you can clearly see the wig you are purchasing. Please review all product photographs and details before ordering.
Are the wigs adjustable?
Our wigs have breathable caps and adjustable elastic bands to help provide a comfortable and secure fit. Please check the individual product description for its specific cap construction.
Do your wigs come with lace?
Lace construction varies by style. We offer lace closures, lace frontals, full-lace wigs, headband wigs and other cap constructions. The correct lace type is stated on each product page.
Can I choose a different colour or length?
The wigs are sold as ready-to-ship products matching the photographs and product details. Please contact us before ordering if you need help finding a particular colour or length.
How should I care for my braided wig?
Handle your wig gently, avoid excessive pulling and store it properly when it is not being worn. Please read our Wig Care Guide for complete instructions.
Will I receive tracking information?
Yes. Tracking information will be sent after your order has been dispatched.
Can I return my wig?
Return eligibility depends on the condition of the wig and the reason for the return. Please read our Returns and Refunds Policy before ordering.
How can I contact you?
Please use our Contact page if you have any questions about a product or an existing order.